Hours of Operation
- 911 is open 24 hrs/day, 365 days a year.
- Office hours are Monday-Friday 8am-4pm
- 911 (For Emergency calls)
- 533-4151 (For non-emergency calls)
Elkhart County 911 Center
22286 County Road 28
Goshen, Indiana 46526
Business phone: 574-537-2300
Elkco911@hotmail.com (e-mail address for 911)
The Elkhart County 911 Center takes all 911 landline calls for service for the County of Elkhart, including the City of Goshen and towns of Bristol, Middlebury, Wakarusa and Millersburg, the exceptions are Elkhart City and Nappanee City who have their own Dispatch Centers. We also take all cellular 911 calls for the entire county, including calls for Elkhart City and Nappanee City, due to those agencies not having the ability to receive incoming cellular calls. In addition, we take all non-emergency calls for the County of Elkhart, including the City of Goshen and towns of Bristol, Middlebury, Wakarusa and Millersburg.
All personnel within the 911 Center are trained through an extensive three to four month hands-on training program. All are CPR certified, IDACS certified and are certified as Emergency Medical Dispatchers and, whenever possible, will keep callers on the telephone in emergency situations and give instructions to callers until emergency personnel can arrive.
We have recently moved into a new 911 center within the last 14 months. Our new 911 center was completed and operating as of October 25, 2005. The new 911 facility has state of the art equipment used to ensure public safety, and has 10 individual consoles that can be manned at any time in the event of a major incident.
We are accessible to all patrons of the county. With the capability and technology we have available, we are able to communicate with the hearing impaired as well as non- English speaking persons. The 911 center takes approximately 1400-1800 incoming phone calls in any 24-hour time period and has had occurrences where the center has taken several thousand calls in a 24-hour time period.